Mercy Health & Aged Care is a Catholic community benefit organisation providing health, aged care and community services

Each year, more than 250,000 Victorians receive care from Mercy Health & Aged Care, ranging from acute hospital care and aged care, to mental health programs, specialist women's health and palliative care.

Porter Novelli Melbourne provides MHAC with services including:

• Communications to support major asset transfers, sales and purchases
  
• Stakeholder research
  
• Issues management
  
• Media training
  
• Event management
  
• Internal communications
  
• Community relations

Porter Novelli Melbourne’s issues management advice and communications support protects and enhances the reputation of the MHAC brand amongst its key stakeholders: patients, facility residents, local and state Government, industry organisations, specific media and the broader community.

All work is tightly bound to business goals and objectives.

Porter Novelli Melbourne’s support maintains and augments key MHAC relationships internally to staff and externally with industry stakeholders and suppliers.

For more information about this case study, please contact Peter Kent.